When you're using an AI-powered speech therapy application, privacy and security aren't optional—they're essential. VoiceRay is built with a fundamental commitment to protecting your data, your privacy, and your trust.
Our Commitment to Privacy
At IshAum LLC, we believe that speech therapy should be private and secure. We're committed to:
- Data Minimization: Collecting only the data necessary for the service
- Transparency: Being clear about what data we collect and why
- User Control: Giving you control over your data
- Security First: Implementing the highest security standards
- Compliance: Following all applicable privacy regulations
What Data We Collect
VoiceRay collects only the data necessary to provide effective speech therapy services:
- Account Information: Name, email address, and basic profile information
- Speech Data: Audio recordings of practice sessions for analysis and feedback
- Progress Data: Scores, practice time, and improvement metrics
- Usage Data: How you use the app to improve our services
- Device Information: Device type and settings for optimization
How We Use Your Data
Your data is used exclusively to:
- Provide personalized speech coaching and feedback
- Track progress and improvement over time
- Improve VoiceRay's AI algorithms and accuracy
- Personalize your experience
- Provide customer support
We never sell your data to third parties or use it for advertising purposes.
Security Measures
VoiceRay employs multiple layers of security:
Encryption
- Data in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3
- Data at Rest: All stored data is encrypted using industry-standard encryption
- Audio Recordings: Speech data is encrypted before storage
Secure Infrastructure
- Hosted on secure cloud infrastructure with regular security audits
- Regular security updates and patches
- Protected against common vulnerabilities
- 24/7 monitoring for security threats
Access Controls
- Strict access controls for VoiceRay employees
- Background checks for personnel with data access
- Audit logs for all data access
- Regular security training for staff
Data Retention and Deletion
You have full control over your data:
- Retention: We retain data only as long as necessary for service provision
- Deletion: You can request deletion of your data at any time
- Account Closure: Data is deleted upon account closure (with reasonable retention for legal/operational requirements)
- Export: You can export your data before deletion
Children's Privacy
VoiceRay is designed to be safe for children, and we take children's privacy seriously:
- COPPA Compliance: We comply with the Children's Online Privacy Protection Act
- Parental Consent: Parental consent required for users under 13
- Parental Controls: Parents have full visibility and control over their child's data
- Safe Design: No third-party advertising or external links that could compromise privacy
HIPAA Considerations
While VoiceRay is an educational tool and not a medical device, we understand that some users may use it in conjunction with therapy. We:
- Follow privacy best practices
- Allow therapists to use VoiceRay in compliant ways
- Provide data export features for therapy integration
- Maintain security standards appropriate for health-related data
Third-Party Services
VoiceRay uses trusted third-party services for essential functions:
- Cloud Hosting: Secure cloud infrastructure for hosting
- AI Services: Trusted AI providers for speech recognition and processing
- Analytics: Privacy-respecting analytics (no personal identification)
All third-party services are vetted for security and privacy compliance, and we have data processing agreements in place.
Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Correct inaccurate data
- Deletion: Request deletion of your data
- Portability: Export your data in a standard format
- Objection: Object to certain data processing
Incident Response
In the unlikely event of a data breach:
- We will notify affected users promptly
- We will notify relevant authorities as required by law
- We will take immediate steps to mitigate harm
- We will provide clear information about what happened and what we're doing
Transparency and Updates
We're committed to transparency about our privacy practices:
- Clear Privacy Policy: Easy-to-understand privacy policy
- Regular Updates: We update our privacy policy as needed and notify users
- Open Communication: We're available to answer privacy questions
Building Trust Through Security
Privacy and security aren't just features—they're foundational to everything we do at VoiceRay. We know that trust is earned, and we're committed to earning and maintaining your trust through transparent, secure, and privacy-respecting practices.
Your speech therapy journey is personal and private. VoiceRay ensures it stays that way. If you have questions about privacy or security, please don't hesitate to contact us at privacy@ishaum.com.
For full details, please review our Privacy Policy and Terms of Service.